1. Can I place order over the phone?

The option of placing the order over the phone is available. The customers need to contact +91 9971573032 and mention the items they want to purchase and the quantity. They also need to provide the necessary details that are required for confirmation of order.

  1. How long will my delivery take to arrive?

Our standard delivery time ranges between 4 to 6 working days. However, we strive to deliver our products within four working days from the date of placing the order and making the payment.

  1. My order has arrived damaged. Who do I contact?

If you have received damaged goods, you can return the goods back to the company. It is necessary to send an email to Care@nappets.com stating the reason for the return of goods.

  1. What will I do if the delivery does not come within specified time?

In case you do not receive the delivery of your order within the specified time limit you must contact our customer care number, +91 9971573032 or send an email to Care@nappets.com.

  1. When my order will be dispatched?

The goods will dispatched within three working days of placing the order and making the payment. However, in the happening of any unforeseen consequences the delivery might get delayed.


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