The information collected by Nappets.com:-
To get maximum services, you may have to submit your name, mail id, contact information such as address, phone number etc. In some cases you may also share some personal pictures.
Nappets can also get linked with your personal accounts at social media such as Facebook, Google+ etc and if you ALLOW, it might get information from there as your identity information under the authentication service of the accounts.
The process of using information collected by us
We use your personal information like your email, postal address, telephone to provide you best service and to communicate about our products, services, contests, promotions and also to send you the status of order and shipment. This will help us to aware about your preferences for shopping and to improve your shopping experiences. Another important thing is that we get opportunity to make an analysis of our trend and statistics so that we can address our problems and improvise our site designs, services and products as well. This will help us to contact you if it is needed. We will honour your valued suggestions.
We offer you ‘choice’ to receive marketing information or calls. For this you can see the section, ‘Choices for receiving promotional communications?” You can opt yes/no accordingly. If you want to decline you can do it.
About sharing the information
Your information will only be shared to our service providers who are authorised by us to manage our customer information and provide service to them. The service provider will no way reveal your information or use your data for other purposes. The service provider will intimate you about our promotional things. It can also use your information when it conducts survey.
We may share your personal information to some other related companies which will work for us in providing services to our customers.
Your information may be shared when any legal matter arises. We may use your information to comply with laws and regulations or in the case of requirement of govt in order to protect the rights of the company and to protect the property, personal safety and safety of our users. We may unveil our customer’s information if necessary to do so by rule or in faith that such action is essential to comply with state and other governing bodies.
We offer our customers to choose to participate in any third party scrip, loyalty or similar programmes that our company participates as a vendor. We will be authorised by you to share your information about your purchases to the company that administer the respective programme. In Scrip programme you allow us to divert certain percentage of the amount you spend on the purchases of nappets to the participating schools and other non-profit organisations. In Loyalty programme you will earn some points on the purchases of our products. These points you may use towards certain offered by the loyalty programmes that you are participating.
The company reserves the right that, in case the company is sold or merged, our business and customer’s information that we have collected will be treated as transferred business assets.
How to access and make a change of the information
You can change your information like name, contact details that are available at our online sites. You are required simply to sign in to your account using your email address and password. Then you can change your personal details in your account profile.
“How do I contact you?” section will also help you to change your personal information. Your email request takes around 10 days to update your personal information and your postal mail takes 6-8 weeks to update your information.
Choices for receiving promotional communication
We give choices to our customers to make a choice to receive promotional offers and sales event. If you do not prefer to receive the promotional offers you can contact our customer service in the section “How do I contact you?”We will remove your name and address from the promotional list. This takes 10 days to process if you send it through email and it takes around 6-8 weeks if you send it through postal mail.
We also give you choice if you again plan to receive the promotional offer. Please log in to your personal account at out site and change the preference. You can also contact our customer care for this facility.
You have an option to set your browser not to accept cookies. You can also set it to notify you if a cookie is sent. You may accept it or you may reject it. However, you can not access your account information or make any kind of purchase on our website if you do not accept our cookies. But you need not to have cookies turned on to browse our websites.
We use web beacons on our websites and in our emails. These are small graphic images help us to track, collect and analyze the customer’s online behaviour and the effectiveness of our websites. We may track how you arrive at our website and what you do at the websites. In this process we collect your Internet protocol (IP) address, your browser type, your operating system, data and information and other technical information about your computer. We can also know about your visit to other website before you visit our websites. We can also track web affiliate sales or compile sales and statistical data.
We have also associated companies that use tracking technology and serve advertisements on our behalf across the internet. The companies also gather information about your visits to our websites, interaction with our advertising and other communications.
The information we have collected from you through cookies and web beacons may be combined to use to enhance our business processes and website management.
Secure of personal information
The company sincerely maintain a strategy to keep privacy of the customer’s shopping activity. We have systematic mechanism like electronic, contractual, managerial and physical preservers to protect the security of your personal information.
We have Secure Sockets Layer (SSL) that immediately protects your personal information when you give during your visit on our websites. We advise you to look at the lower left-hand corner of your browser before you submit any financial information. You will know that SSL is active if you see an unbroken key or closed lock. You want to know whether you are using a secured server then you see the first characters of the address in the browser should change from “to “https”.
For any other reason if you are unable to make online shopping then you contact us over phone at the number listed in the section entitled, “How do I contact you?”
Phishing is a trick to steal your personal information. You should not respond to the mail that ask you to provide your information like your password, user name, credit card information and other personal information. We never ask our customers all the private information through email.
How to deal with unsolicited emails
We are aware about the phishing emails that are sent under our name. We sincerely advise our customers not click the links or open any files that are suspicious. We also work on these to protect you from these kinds of fraudulent emails.
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